Orders are dispatched with via Royal Mail 48 UK Mainland. Order before 1pm. You can pay a small additional fee for Royal Mail 24hr Next Working Day Shipping.
Our returns policy is 30 days of receipt of order
If you are not satisfied with your purchase, please email us on our ‘Contact Us’ page within 14 days. Any product you return is required to be in the same condition you received it, and in the original packaging where this is possible
Unless the item(s) arrives damaged, it is the individual responsibility to pay return postage. Please obtain proof of postage - this can be done in the form of a receipt which will be given to you on request at your local post office. In the event of an item being lost on its way back to us, the proof of postage will be required a refund to be actioned
On receipt of the returned order, items will be inspected. If eligible for a return, a refund/response will be sent out within 3-5 days. To help us process your return as fast as possible, please enclose the original packing slip or enclose a note with your Order Number
This does not affect your statutory rights.
If you have any questions, please call us on 0333 344 8171