Delivery & Returns

Free Delivery

ALL orders are dispatched with FREE SHIPPING via Royal Mail 48 UK Mainland.  Order before 1pm and your order will be due to arrive within 48hrs of dispatching. You can pay a small additional fee of £1.99 for Royal Mail 24 Next Day Shipping.


Our returns policy is 30 days of receipt of order 


If you are not satisfied with your purchase, please email us on our ‘Contact Us page within 14 days.  Any product you return is required to be in the same condition you received it, and in the original packaging where this is possible 


Return Shipping 

Unless the item(s) arrives damaged, it is the individual responsibility to pay return postage.  Please obtain proof of postage - this can be done in the form of a receipt which will be given to you on request at your local post office.  In the event of an item being lost on its way back to us, the proof of postage will be required in order for a refund to be actioned 


Refund 

On receipt of the returned order, items will be inspected. If eligible for a return, a refund/response will be sent out within 3-5 days. To help us process your return as fast as possible, please enclose the original packing slip or enclose a note with your Order Number 

This does not affect your statutory rights.


If you have any questions, please call us on 0333 344 8171

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